Returns & Exchanges
At Veloriaofficial, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing