Frequently Asked Questions
Everything you need to know about your Veloria shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic or international return.
Do you ship internationally?
Yes, Veloria ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Veloria is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.